Shipping policy

Orders are usually processed and shipped within 24–48 working hours.

How long will it take for my order to be delivered?

Orders across India are typically delivered within 5–8 working days depending on the shipping location, courier availability, public holidays, weather conditions, and other external factors.

In rare cases, delivery may take up to 2 weeks depending on product availability and logistics delays.

Deliveries to parts of Jammu & Kashmir and North East India may take up to 10 working days.

How do I track my order?

As soon as the product gets shipped the tracking will be shared on your email address. If you have not received it then please write to us at cockroachpartystore1234@gmail.com after 48 hours of placing the order.

Which courier companies used to deliver the product?

All our products are shipped via Delhivery, Xpressbees, Bluedart and EcomExpress on the pincode.


What will happen in case when tracking details show a product delivered but the customer has not received it?

It is a rare case as the majority of the time the product is received by family members, neighbors, flat mates or is delivered to the office mail room. In genuine cases we will refund the full amount to the customer after we have done proper investigation of the case which takes 10 working days.

If you get the order delivered notification and you have not received the product then please let us know within 48 hours of the notification received. We will immediately raise the issue with our courier partner and will resolve the issue. Post the mentioned timeline, it will be difficult for us to take the action and we will not be liable to any losses.

Cockroach Party Store
Chhariyari, Makhdumpur
Bihar – 804422
India
Phone: +91 91556 77687
Email: cockroachpartystore1234@gmail.com